Frequently Asked Questions
What do I get when I purchase a tune or a group arrangement?
The solo tunes on this website include the sheet music (with chord suggestions for accompanying instruments), a slow recording of the melody played on fiddle with accompaniment, a fast recording of the melody played on fiddle with accompaniment, and a fast recording of accompaniment only. This lets you play along with the teaching tracks while you learn the tune and increase your speed, and then play along with your own back-up band! Every solo tune is played through twice, so you can also practice getting back into the beginning of the tune.
The ensemble arrangements include the following: sheet music for each individual part; a full score; chords for accompanying instruments; individual recordings of each part; and a recording of the complete arrangement. The ensemble arrangement recordings are at suggested performance speed.
The e-books include sheet music only (with suggested chords). They do not include recordings.
What are the contents of my digital downloads, and how do I open the files?
When you download one of our files, you will receive a compressed or "zipped" file (filename.zip) . Your file will be downloaded to the default location for such files on your computer. Inside that file will be music notation (pdf) and audio files (mp3).
To unzip a file, simply double click on the downloaded file folder and the contents will automatically be extracted. Clicking on each file will automatically open the file using applicable software found on your computer.
Do I have to create an account to purchase something?
No account is necessary to make a purchase.
What are the benefits of creating an account on crosscanadafiddle.com?
A member account gives you access to the free monthly downloads. It also enables the wishlist feature so you can save a list of your favourite tunes. Members can see their purchase history in their account page, and can print receipts from past purchases. Also, members are the first to know about exciting new items on the site!
Is my credit card information saved when I make a purchase?
We do not save this private information: in fact, we do not collect it at all. When you complete your purchase, you are redirected to the PayPal site where you enter payment information. This information is directly processed by Paypal via their secure payment gateway, and is not captured or retained on crosscanadafiddle.com.
If you still have questions, please contact us here